Office of Veterans Affairs CMS Program Accessibility Specialist January 2024 – Present
Worked as the lead accessibility specialist for the editor side of the Drupal CMS Platform
Collaborated with other accessibility specialists across the entire VA
Created a global process for intaking a 508 audit from the 508 office at the VA
Started and lead the process to initiate a 508 audit of Drupal and, once the audit came in, collaborated with the engineering team to get all of the issues fixed within 6 months
Found multiple opportunities in the editor knowledge base documentation to improve the editor experience for them to be able to make the front end of the VA site more accessible
Discovered a major accessibility issue that was affecting the alt-text of hundreds of images on the front end and collaborated to come up with a solve that would fix the root problem
Rancour X Design
UX Accessibility Specialist | Founder January 2019 – Present
Freelance contracting for multiple clients
Audited multiple sites for WCAG AA compliance
Built user flows for a new experimental accessibility auditing tool
Educating clients on the importance of accessibility and how to accomplish it
Audible
UX Accessibility Specialist April 2022 – May 2023
Collaborated with developers, designers, and product to build accessible experiences on iOS, Android, and web using WCAG 2.1 guidelines
Facilitated interdisciplinary collaboration between design and development by creating accessibility WCAG 2.1 tools, which directly lowered costs
Supported teams through WCAG 2.1 audits, trainings, and office hours to facilitate the integration of accessibility throughout the company
Conducted audit and created a remediation plan to meet Google’s Large Screen App Quality Initiative for the Android experience
IKEA
Product UX Designer September 2020 – April 2022
Audited code and designs for WCAG 2.1 compliance and created remediation plans
Chair and member of the formation committee for the IKEA Disability Empowerment and Advocacy Coworker Resource Group
Initiated process to integrate accessibility across all disciplines
Created and adapted experiences to increase profitability in the US market
Designed and conducted qualitative and quantitative research studies
Comcast
UX Designer Contractor October 2019 – March 2020
Consulted on UX best practices for large scale software rollout
Assessed user flows across project streams
Designed and configured flows, linking, icons, and images in software
Piano.io
Senior UX Architect Contractor January 2019 – July 2019
Audited for WCAG 2.1 compliance and UX best practices within the current system
Consulted on UX best practices and assessed UX work completed by team
Created wireframes, prototypes, user flows, and user personas
Korn Ferry Hay Group
Interaction Designer Contractor March 2018 – December 2018
Established a global high fidelity interaction widget library
Created micro interactions using logic to better support developers
Mentored Interaction Designers
The Creative Advantage
Technical Product Manager January 2017 – May 2017
Managed a team of developers, designers, and customer support specialists
Conducted user research and competitive analysis
User Experience Designer November 2013 – January 2017
Partnered with GE on varied enterprise engineering applications
Created wireframes, prototypes, user flows, and user personas
Collaborated with developers, designers, and product through sprints
Education
B.S. Electronic Media Arts and Communication Interaction Design Rensselaer Polytechnic Institute, NY May 2012
EMT Paramedic Hudson Valley Community College, NY January 2014
